Many organizations are making significant changes to performance review practices, such as asking managers to have more frequent conversations with their direct reports. In a survey of over 11,000 direct reports we asked employees how effective their managers were at providing honest feedback on a regular basis. Only 7% gave their managers high marks. In [...]

Organizations keep saying they want good leaders, but they don’t. They want great leaders. Best-selling author Joe Folkman, Ph.D., says the difference between good and great leaders is huge: Research has shown that 33 percent of direct reports of good leaders are thinking about quitting. Great leaders only have 6 percent. In a mortgage bank [...]